Returns

MISSION

MySuperDesigner uses a online Print Providers, a print on demand company, all products are unique and produced per order. Returns or exchanges are not supported if your customer ordered a wrong size, color, or simply doesn’t like the product. Print Providers don’t have inventory space to keep the unwanted items.

No Replacements or Refunds

Once an order has been sent to production it is sent to the Print Provider and you can no longer edit any details or cancel it. If the shipment details were incorrect, or the customer ordered the wrong size or color, MySuperDesigner.com and Print Providers are not responsible and will not offer replacements or refunds. You are responsible of capturing the right information from your customers.

Replacements

However, Printify offers a replacement order free of charge, if there are any issues with the order, like manufacturing error, printing issues and such.

In case a replacement order is arranged, there is no need to send the original order back to us. 100%